First of all, always make sure that you are treating your existing customers with a great deal of respect. If they are loyal to you, reward this with bonuses and special discounts. Because of these special deals, they will be much more likely to stick with you into the future, as well as recommending you and your products to their friends and family.
If you have a staff, make sure that they are dependable and reliable. The last thing that you want your small business to have is a high staff turnover rate. This can have a direct impact upon your sales if you need to continue hiring and training new staff members on a regular basis. Create a good working environment and you should be able to easily maintain a productive and efficient staff.
